Terms & Conditions – Laurent Hompes Collection
Last updated: Effective immediately for all users of laurenthompes.com
Welcome to laurenthompes.com. These Terms & Conditions (the “Terms”) govern your use of our website and your purchase of products from the Laurent Hompes collection. By accessing or using laurenthompes.com, you agree to be bound by these Terms. Please read them carefully before placing any order. If you do not agree with any part of these Terms, you must not use our website or purchase our products.
1. General Information
The website and all content, features, and functionality (including but not limited to text, images, product descriptions, and software) are owned or licensed by us and are protected by international copyright, trademark, and other intellectual property laws.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior individual notice. Changes become effective immediately upon being posted on laurenthompes.com. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
2. Eligibility and Account Registration
By using laurenthompes.com, you represent and warrant that:
- You are at least 18 years of age (or the age of majority in your country of residence).
- You have the legal capacity to enter into binding contracts.
- All information you provide to us, including during account registration and checkout, is accurate, current, and complete.
- You will update your information promptly if it changes.
To place an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your account login credentials (username and password). You are also fully responsible for all activities that occur under your account. You agree to notify us immediately through the automated help form on laurenthompes.com if you suspect any unauthorised use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including without limitation if we believe that a user has violated these Terms.
3. Products and Pricing
All prices listed on laurenthompes.com are in the currency displayed at checkout. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed. We reserve the right to correct any pricing errors that may occur, even after an order has been submitted. If we discover a pricing error on a product you have ordered, we will notify you through your account dashboard and give you the option to either confirm your order at the correct price or cancel the order.
Product availability is not guaranteed. The Laurent Hompes collection consists of limited stock, and some items may sell out quickly. If a product becomes unavailable after you have placed an order, we will notify you and issue a full refund for that item.
4. Orders and Acceptance
When you place an order on laurenthompes.com, you are making an offer to purchase the selected Laurent Hompes product(s) at the price shown. After you submit your order, you will receive an automated order confirmation email. This email does not constitute our acceptance of your offer; it merely confirms that we have received your order.
Acceptance of your order occurs when we dispatch the product(s) to you. At that point, a binding contract is formed between you and laurenthompes.com for the items that have been dispatched. We reserve the right to reject any order for any reason, including but not limited to:
- The product is out of stock
- We cannot verify your payment information
- We suspect fraudulent activity
- You have violated these Terms in the past
- A pricing or product description error has occurred
If we reject your order after you have been charged, we will issue a full refund to your original payment method.
5. Payment
All payments for Laurent Hompes products must be made at the time of ordering using one of the accepted payment methods displayed at checkout (credit cards, debit cards, PayPal, Apple Pay, Google Pay, etc.). You represent and warrant that you are authorised to use the payment method you provide.
All transactions on laurenthompes.com are processed by third‑party payment gateways that comply with applicable security standards (PCI DSS). We do not store your full payment card details on our servers. You agree to pay all charges incurred under your account, including any applicable taxes or fees.
In the event of a payment dispute, we reserve the right to suspend your account and cancel any pending orders until the dispute is resolved.
6. Intellectual Property Rights
All content on laurenthompes.com, including but not limited to text, graphics, logos, product images, icons, software, and the overall “look and feel” of the website, is the exclusive property of laurenthompes.com or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You are granted a limited, non‑exclusive, non‑transferable license to access and use the website for personal, non‑commercial purposes only. You may not:
- Reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without our express written permission
- Use any data mining, robots, or similar data gathering or extraction tools
- Frame or mirror any part of the website
- Reverse engineer, decompile, or disassemble any software used on the website
Any unauthorised use of our intellectual property terminates the license granted above and may result in legal action.
7. Prohibited Activities
When using laurenthompes.com, you agree not to:
- Violate any applicable law, regulation, or these Terms
- Transmit any viruses, malware, or other code of a destructive nature
- Attempt to gain unauthorised access to our servers, databases, or user accounts
- Interfere with or disrupt the proper functioning of the website
- Upload or transmit false, misleading, or fraudulent information
- Harass, abuse, defame, or threaten any other user or our staff
- Use the website to engage in any form of money laundering or illegal activity
- Circumvent any security measures we have put in place
We reserve the right to terminate your account and ban your access to laurenthompes.com if you engage in any prohibited activities.
8. Returns, Refunds, and Exchanges
All purchases of Laurent Hompes products are subject to our Returns Policy, which is incorporated into these Terms by reference. The Returns Policy explains your rights to return items, the conditions for returns, and how refunds are processed. Please review the Returns Policy carefully before placing an order.
In summary:
- You have 14 days from delivery to initiate a return for most items.
- Returned items must be unused, unworn, with all original tags attached.
- Certain items (e.g., underwear, final sale items) are non‑returnable.
- Damaged or defective items must be reported within 48 hours of delivery.
By placing an order, you acknowledge that you have read and agree to our Returns Policy as it exists at the time of your purchase.
9. Disclaimer of Warranties
Laurenthompes.com and all Laurent Hompes products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we make no representations or warranties of any kind, express or implied, regarding:
- The operation or availability of the website
- The accuracy, completeness, or reliability of any product descriptions, images, or other content
- The merchantability, fitness for a particular purpose, or non‑infringement of any product
- That the website will be uninterrupted, error‑free, or free of viruses or other harmful components
Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
We do not warrant that the quality of any products, services, or information obtained through laurenthompes.com will meet your expectations, except as expressly set forth in these Terms.
10. Limitation of Liability
To the fullest extent permitted by applicable law, laurenthompes.com and its owners, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:
- Your use or inability to use the website
- Any purchase of Laurent Hompes products
- Any unauthorised access to or use of our servers or your personal information
- Any bugs, viruses, or other harmful code that may be transmitted to or through the website
Our total liability to you for any claim arising out of or relating to these Terms or your purchase of products shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.
Some jurisdictions do not allow the limitation or exclusion of liability for certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless laurenthompes.com and its owners, directors, employees, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:
- Your violation of any term of these Terms
- Your violation of any applicable law or regulation
- Your use of the website in a manner that infringes the intellectual property or other rights of any third party
- Any fraudulent or deceptive act committed by you
We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, and you agree to cooperate with our defence of such claims.
12. Force Majeure
We shall not be held liable for any delay or failure to perform our obligations under these Terms if such delay or failure is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government actions, pandemics, earthquakes, floods, fires, strikes, power outages, or failures of third‑party carriers or payment processors. In the event of a force majeure, we will make reasonable efforts to resume performance as soon as possible.
13. Governing Law and Dispute Resolution
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which our business is established, without regard to its conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of laurenthompes.com shall first be attempted to be resolved through good‑faith negotiations. If the dispute cannot be resolved informally within thirty (30) days, either party may submit the dispute to binding arbitration in accordance with the rules of a recognised arbitration body. You agree to waive any right to participate in a class action or class‑wide arbitration.
For consumers residing in certain jurisdictions, you may have additional statutory rights that cannot be waived by these Terms. In such cases, those statutory rights will prevail.
14. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy and Returns Policy (each as posted on laurenthompes.com), constitute the entire agreement between you and laurenthompes.com regarding your use of the website and your purchase of Laurent Hompes products. These Terms supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us.
Any failure by us to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Our rights and remedies under these Terms are cumulative and not exclusive.
16. Survival
Any provisions of these Terms that by their nature should survive termination or expiration of these Terms shall survive, including but not limited to intellectual property rights, disclaimer of warranties, limitation of liability, indemnification, governing law, and dispute resolution provisions.
17. Contact and Notices
For any questions regarding these Terms, please use the automated help form or “Contact” page on laurenthompes.com. All legal notices required under these Terms shall be delivered electronically through your account dashboard or by posting the notice prominently on our website. You agree that electronic communications satisfy any legal requirement that such communications be in writing.